Quick answer: Ask after a completed job, send a short Google review link, and quote specific reviews on the Kent website next to the call button.
A simple review system for Kent: ask, display, and turn customer words into local SEO. This guide is written for businesses in Kent and Maidstone, Canterbury, Ashford and Medway.
When to ask
Ask the same day the job finishes. a heating engineer in Sittingbourne who waits a fortnight gets silence. A text with one link beats a printed card that is lost in the van.
Where to show reviews
Near the first call to action, on the service page, and in the Google profile. Named towns in the review (“came out to Kent the same afternoon”) help searches from Maidstone, Canterbury, Ashford and Medway.
Schema and honesty
Only mark up reviews you display and own. Fake stars are a trust and policy risk. Web Design Kent implements Review markup where the comments are genuine.
Turn reviews into answers
If customers repeat “fair price” or “on time in Kent”, put those phrases in FAQs. Most Kent service searches happen on a phone, often after 6pm.
We can add a review block to your site from £150.
Frequently asked questions
Can I pay for reviews?
No. Ask happy customers. Incentives that require a positive review break Google’s rules.
Should reviews live only on Facebook?
Google reviews move local rank. Display them on the site too.
What if I get a bad review?
Reply calmly with facts. Then fix the process so the next Kent job is cleaner.